• 26 Worcester Road
  • Stourport-on-Severn
  • Worcestershire
  • DY13 9PB

You can call a member of our Customer Service Team on 01299 826 169 or email us at

Refunds & Returns


We’re sorry you’re not happy! In the first instance please contact us directly: or 01299 826 169. If you leave a message we will get back to ASAP.

Unfortunately, no cash or credit card refunds will be made for goods returned in full working order/or A1 condition. A credit note, gift vouchers to the value or you may exchange returned goods for the same value will be issued in exchange for a fully working product. This does not affect your statutory rights in view of faulty goods where a full refund will be issued upon inspection by the Management Team. Thank you for your cooperation.

Follow us on our award winning Facebook page